FREQUENTLY ASKED QUESTIONS

Yes, unequivocally. Every bottle and decant in our boutique is 100% authentic. We source directly from authorized European ateliers, master perfumers, and licensed luxury distributors. We never deal in grey market imitations or inspired dupes.

A decant is a laboratory-grade travel spray flacon (available in 10ml and 30ml) carefully drawn from the master full-size bottle using sterilized, medical-grade pipettes in a sterile environment. Decants provide an authentic way to wear-test luxury scents over multiple days before investing in a full 100ml flacon.

The difference lies in pure aromatic oil concentration. Eau de Parfum (EDP) typically contains 18% to 25% fragrance oil and lasts 8 to 12 hours on skin. Extrait de Parfum represents the pinnacle of luxury, boasting 30% to 40% pure concentrated oil for exceptional sillage and lasting 12 to 24+ hours.

We dispatch all shipments using express air courier partners (Bluedart, Delhivery Air, Smartr). Metro deliveries (Mumbai, Delhi NCR, Bengaluru, Hyderabad, Chennai, Kolkata) arrive within 2 to 4 business days. Non-metro and regional destinations arrive within 3 to 6 business days.

We offer complimentary express shipping on all orders above ₹1,999. For orders below ₹1,999, a flat standard delivery charge of ₹149 is applied to cover specialized climate-controlled fragile packaging.

Once your flacons are packed and dispatched, an SMS and email containing your direct courier Tracking AWB Number will be sent. You can also visit our online Track Your Order page anytime and enter your Order Number (e.g. TSS-20260915-XXXXX) for real-time live transit updates.

In accordance with strict cosmetic safety and personal hygiene standards, opened or sprayed perfume bottles and decants cannot be returned or restocked. We strongly encourage patrons to order 10ml discovery decants first to evaluate longevity and personal skin chemistry before purchasing a full flacon.

Please notify our Concierge team within 48 hours of receipt with unboxing photos or a video showing the damage. We will immediately dispatch an expedited replacement flacon at zero cost to you, or process an unconditional 100% refund.

We support all major payment instruments through our secure Razorpay gateway: UPI (Google Pay, PhonePe, Paytm), Credit Cards (Visa, Mastercard, American Express, RuPay), Debit Cards, Net Banking across 50+ Indian banks, and Cash on Delivery (COD) for eligible pin codes.

Yes! During checkout, you can select our Bespoke Gift Suite option. We will hand-package your fragrance inside our signature matte black and gold ribboned presentation box and include an embossed personalized wax-sealed greeting card.

Keep your flacons away from direct sunlight, extreme heat, and bathroom humidity. Store them in a cool, dark drawer, cabinet, or wine cooler between 15°C to 22°C with their caps securely fastened to prevent evaporation of delicate citrus and floral top notes.